
How Malaysian SMEs Can Use Hermes AI Agent to Automate Business Operations
Malaysia has over 1 million SMEs, but only 12% have adopted AI in any meaningful way. Hermes Agent is an open-source AI assistant that runs locally, works via Telegram, and can automate customer service, lead follow-up, content creation, and more — all for free (plus your LLM API costs). Here's how Malaysian SMEs can use Hermes to level the playing field against larger competitors.
2026-08-0210 min read
